Show your screen to the iGage Agent:
Clicking on the button
will download a small program to your machine.
After the program downloads, Run (Open) the program.
You may encounter a security warning.
After the program starts, you will see:
then you will see this dialog:
you need to read the number (not the number shown above, but
the number on the iGageSupport tool that is shown on your
screen) to the
iGage support person so that they can connect to your
If you don't see the 'iGageSupport'
dialog, it may be under another window. Look for the support
icon (green square and green circle) on your task bar (at
the bottom of the screen) and click on it: